We value your privacy. We strike a careful balance between privacy and fraud prevention.
We collect personal information when one uses the website, opens an account or performs transactions with an account. The personal information we collect may consist of: name, e-mail address, IBAN account numbers, mobile number, document number of a passport or driver's license. We keep a record of your transactions including the IP address.
We use your personal information to identify you, to provide support and to carry out - where necessary - a check on money laundering under the imposed legislation.
Your information, public or private, will not be sold, exchanged or donated to any other company for any reason, without your consent, other than for the express purpose of providing the service.
We collect information about your computer, such as IP address, operating system, and browser type. This is statistical information about browsing behavior and patterns and can traced back to an individual.
We will not disclose your information to third parties unless we are obliged to provide information following a court order for specific fraud or other crimes. We will not cooperate in unsolicited or unsupported data requirements.
You have the right to access your personal information. If you would like to change or delete your personal information, please contact us. Guldentrader will accept your request, is it does not violate the user terms, legal or regulatory obligations.
We have set security measures to ensure your personal data confidentiality and to protect your personal information against loss, abuse, alteration or deletion. We implement various security measures to maintain safety of your personal information. These security measures include: secure folders and databases to protect your information, Secure Sockets Layered (SSL) technology to ensure that your data is fully encrypted and securely transmitted over the Internet.
Only authorized Guldentrader staff can access your personal information and is required to treat the information as confidential. These safety measures will be reviewed periodically to ensure consistency with legal and technical developments.